Workplace English Campaign




What Do these Benchmark Levels Mean?
 

To get a clear idea of an employee's competency in English at a certain level of the benchmarks, please take a look at the sample of writing and speech of employees at all different benchmark levels. These samples are assessed to be at the mid grade of each level.  

HKWEB are linked to the Common European Framework of Reference for Languages (CEF). The table below gives brief descriptions of the English language ability expected at each level of the HKWEB.

 

HKWEB Level

Approximate CEF Level

Brief Descriptor

 

 

 

4

 

 

 

Lower C2 to C1

l          At this level, a person is expected to write clear and well-organized texts with good control of language and style; express oneself fluently, spontaneously and precisely, demonstrating a flexible and effective use of English for social and professional purposes; and understand a wide range of texts, with the ability to read between the lines.

l          In the workplace, such a person should be able to handle a wide range of written correspondence with internal and external contacts as well as documents used within his/her profession. He/she can also function effectively in speaking situations such as meetings, seminars and presentations.

 

 

 

3

 

 

 

Lower C1 to B2

l          At this level, a person is expected to write on a wide range of subjects with clarity; interact with native speakers of English with a certain degree of fluency and spontaneity; and understand the main ideas of complex texts, especially those concerning his/her own professional field.

l          In the workplace, such a person should be able to handle routine written correspondence, such as request for goods or services, with internal and external contacts. He/she can also function well in speaking situations relating to a normal working day.

 

 

 

 

2

 

 

 

 

Lower B2 to B1

l          At this level, a person is expected to write connected texts on familiar topics or topics of personal interest, with the ability to provide brief reasons and explanations for opinions and plans; maintain verbal communication in most situations relating to common daily needs; and understand the main points of texts on familiar matters regularly encountered in work, leisure, etc.

l          In the workplace, such a person should be able to write with a reasonable level of accuracy on familiar subject matters, and to handle speaking situations with clients on simple matters.

l          Secretaries should aim to attain at least Level 2 Low in both speaking and writing. Executives / Administrators / Associate Professionals should reach at least Level 2 High in both speaking and writing.

 

 

 

 

 

1

 

 

 

 

 

Lower B1 to A2

l          At this level, a person is expected to write, in simple language, about himself/herself, matters concerning his/her immediate environment and need; communicate in speech about simple and routine matters requiring a simple and direct exchange of information; and understand individual sentences and frequently used expressions of most immediate relevance (e.g. basic personal and family information, shopping, etc).

l          In the workplace, such a person should be able to write short notes to colleagues or known external contacts, and to make simple statements and conversations within his/her own job area.

l          Employees in Low Proficiency Job Types should aim to attain at least Level 1 Low in writing. Front-line Service Personnel should reach at least Level 1 Mid in speaking and Level 1 Low in writing. Clerks should reach at least Level 1 Mid in speaking and Level 1 High in writing. Receptionists / Operators should reach at least Level 1 High in speaking and Level 1 Low in writing.

 

 

 

 

Pre-1

 

 

 

 

Lower A2 to A1

l          At this level, a person is expected to understand and use English for simple and concrete personal needs, using familiar everyday expressions and very basic phrases, with the other party talking slowly and giving help. Such a person should be able to introduce him/herself and others; exchange information about personal details; and give simple description about people and things he/she knows or has.

l          In the workplace, such a person should be able to write very simple and routine requests to colleagues, and pass on simple and routine messages.

l          Employees in Low Proficiency Job Types should aim to attain at least this level in speaking.

 

 

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