HOW DO HKWEB WORK?

The chart below shows the HKWEB (written and spoken) for the six different job types, namely, 

               。          Clerks

               。         Executives/Administrators/ Associate Professionals

               。          Frontline Service Personnel

               。          Low Proficiency Job Types

               。          Receptionists/ Telephone Operators

               。          Secretaries  

The scale of HKWEB is divided into Four Levels, level 4 being the highest. Each level is further sub-divided into 3 sub-levels. For each job type, benchmarks are set separately for an employee's competencies in spoken and written English. The bar in the chart reflect ranges of competency in different skills desired for each specific job type, with the lowest point of each bar showing the minimum level of competency for the corresponding skill and job type.

 Taking the spoken English benchmarks for clerks as an example, the lowest point of this bar is the minimum benchmark i.e. Level 1 (mid), and the highest point on this bar is the higher benchmark i.e. Level 2 (mid). Likewise, the minimum and higher benchmarks for written English for clerks are Level 1 (high) and Level 3 (mid) respectively.